What We Collect and Why It Matters
We collect three categories of information when you use adup99. First, account registration data — your name, email address, and phone number. Second, payment data linked to the wallet or method you use: bKash account numbers, Nagad transaction references, and Rocket payment confirmations are logged to
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verify deposits and process withdrawals accurately. Third, session activity — the pages you visit, the games you open, and the device type you use. This last category helps us make the lobby work correctly on your phone or desktop. We do not collect more than we
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need. Payment details from bKash, Nagad and Rocket are stored only long enough to satisfy transaction verification and any dispute resolution that follows. We do not store your full mobile banking PIN or password at any point — that credential stays on your wallet app. Where
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we share data, it is with payment processors who handle the transfer between your wallet and your adup99 account, and with platform security systems that detect unusual login patterns. We do not sell your personal data to advertisers. Your eligibility to use the platform at all
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depends on your local law and the regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.